Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

​

Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

​

Knowledge, skills and experience required

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach
  
  

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email
  

​

Additional information

• Permanent basis
• 37.5 hours a week working remotely
• Salary sacrifice scheme - electric car and Tech
• Expenses loan
  
• This role is based in Sheffield

​

​

Apply for this role

Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

Dimensions

Apply for this role

Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

​

Knowledge, skills and experience required 

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

​

Additional information

• Permanent basis
• 37.5 hours a week working remotely
• Salary sacrifice scheme - electric car and Tech
• Expenses loan
• This role is based in the North West

Apply for this role

Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

​

Knowledge, skills and experience required 

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

​

Additional information

• Permanent basis
• 37.5 hours a week working remotely
• Salary sacrifice scheme - electric car and Tech
• Expenses loan
• Home based role, covering Hull (HU) and York (YO) Postcode areas

Apply for this role

​

​

Job Purpose

To manage a region and be responsible for dealerships and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

​

Knowledge, skills and experience

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach
  
  

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

​

Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

​

Additional information

• Permanent basis
• 37.5 hours a week working remotely
  
• Expenses loan
• Covering BH and DT postcode regions 

​

Apply for this role

​

​Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

​

Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

​

Knowledge, skills and experience required

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

​

Additional information

• Permanent basis
• 37.5 hours a week working remotely
• Expenses loan
• Covering Birmingham or TF/WV/WS postcode regions 

​

Apply for this role

​

​Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

​

Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

​

Knowledge, skills and experience required

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

​

Additional information

• Permanent basis
• 37.5 hours a week working remotely
• Expenses loan
• Covering HP, WD and AL postcode regions 

​

Apply for this role

​

​Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

​

Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

​

Knowledge, skills and experience required

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

​

Additional information

• Permanent basis
• 37.5 hours a week working remotely
• Expenses loan
• Covering Essex/M11 corridoor - CM/CO/RM/IG/CB postcode regions 

​

Apply for this role

​

​Job purpose

To manage a region and be responsible for dealerships, broker and introducer relationships within that region and the quantity and quality of the business produced by those partners, ensuring accuracy at all times and that the company processes and procedures are followed.

​

Dimensions

• To develop existing dealerships within the specific geographic region, this will involve re-energising existing dealerships or picking up general relationship management
• To identify and recruit new dealerships
• To develop dealerships into profitable producers of business
• Have a thorough understanding of our products and pricing criteria
• Feedback market intelligence with regard to competitors as well as both positive comments and improvement areas for the company as a whole. Understand where our strengths lie and ensuring broker partners are aware of our strengths at all times
• Understanding and delivering the brand values of the business, and acting as an ambassador for the company
• Provide training and support to dealerships where required
• Keep electronic and paper filing in order at all times
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own and others’ health and safety at all times.

​

Knowledge, skills and experience required

Experience

• Strong awareness of the industry sector and regulations
• Extensive field sales experience in the financial services sector
• Experience of managing a large geographic area
• An excellent understanding of the motor finance sector, can hit the ground running
• Ability to identify the right sales approach for each business partner
• Outstanding time management and organisation skills
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures
• Excellent verbal and written communication

Interpersonal

• Adaptable and flexible
• Excellent verbal and written communication skills
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach

Qualifications

• Good educational background with proficiency demonstrable in Maths and English
• Computer Literate, including MS office products and Email

​

Additional information

• Permanent basis
• 37.5 hours a week working remotely
• Expenses loan
• Covering LN/NG postcode regions 

​

Apply for this role

​

Job purpose:

Blue Motor Finance (BMF) has raised finance through a number of special purpose vehicles (SPVs).  We are currently looking for an SPV Accounting Assistant interested in building a working knowledge of both the operational and financial reporting aspects of accounting for a number of these SPV’s.

This role will be responsible for supporting the SPV Accountant to ensure timely delivery of the Investor Reports, accuracy of bookkeeping for SPVs, supporting yearend audit and etc. This role will be varied and demanding; the successful candidate must be a self-starter, willing to take on adhoc tasks and meet tight deadlines.

The role holder will need to have excellent excel skills and a proactive approach to tasks. The successful candidate will be given the opportunity to become involved in ad hoc projects, with the potential opportunity of support to achieve a professional accountancy qualification.

The key aspects of the role:

• Making daily funding requests to third party cash managers and prefunding cash/notes reconciliation

• Generally assisting with financial accounting for several SPVs

• Preparation of Investor Reports (IRs) for several SPVs and ensure IRs are delivered for review by deadlines.

• Regular other SPV bank accounts reconciliations

• Regular SPV cash control accounts reconciliations

• Ensure that loan notes are correctly calculated as per borrowing base and reconciled

• Ensure that inter-company balances are reconciled

• Regular reconciliations of customer loan balances to loan servicing systems; reconciliation of loan portfolio from Sun to operations software that captures loan information

• Monthly other SPV ledger account reconciliations including balance sheet and P&L ledger accounts; preparing reconciliations to the highest standard, including providing appropriate support for balances and clearing all reconciling items within the SLA.

• Assisting with SPVs yearend audit

• Ad-hoc reporting and analysis for management

• Supporting the SPV Accountant as required

• Providing sickness & holiday cover for the Finance team as required

• To present the company in a professional and confidential manner at all times

Knowledge, skills and experience required:

  Qualification:

• 5 GCSEs A-C including Maths and English or Equivalent

• 2 A-Levels or Equivalent

• Part Qualified – ACA/ACCA/CIMA or QBE

  Experience:

• 2-5 years’ previous accounting experience, preferably in Finance Services 

• Previous experience of working for SPV / fund accounting or accounting practice preferable

• Excellent system skills including MS Office, intermediate/advanced MS Excel, MS Access/SQL would be advantage

• Previous experience using Sun would be beneficial

  Interpersonal:

• Self-starter, capable of working self-sufficiently with minimal guidance

• Adaptable and flexible

• Excellent systems skills

• Excellent verbal and written communication skills

• Excellent planning and organisational skills

• Comfortable dealing with senior management and stakeholders.

• Enthusiastic ‘can do’ attitude

• Able to work under pressure to tight deadline

• Accuracy and attention to detail

• Professional and well presented

• Establishes effective working relationships

• Problem solver who takes a proactive approach to processes and always looks for improvements

Additional Information:

This is an important position within the finance team and is an extremely busy role. The role holder will need to exhibit excellent time management skills, to ensure that tasks are completed accurately and on time.

Accuracy is important, as is an ability to look at processes and identify any potential efficiency savings.

Working hours are 9:00am – 5:30pm Mon – Friday although some out of hours working may be required at particularly busy times.

Study support may be available upon passing probation.

Apply for this role

​

About You

We’re looking for an intelligent and pragmatic Associate Product Manager who is passionate about delivering high quality products. You’ll be working on multiple internal and customer facing products, touching all areas of our business as part of a cross-disciplinary team.​

You might well have some previous product management experience, or you might experience in a related role. You will however share our values, so if this sounds like you we’d love to hear from you…

• Smart, curious, and driven to always be learning.

• Naturally collaborative and relish working alongside a wide mix of people.​
• Focussed on building products which delight and make people happy.​
• Passionate about delivering the best possible outcome for everyone.​
• Always wondering whether there is a better way to do things.
• Naturally put the customer at the centre, giving great customer service.
• Excellent at organisation and planning.
• A natural at multi-tasking and context switching.
• Able to communicate clearly and effectively with a broad spectrum of people.​
• Quickly form productive and effective relationships.
• Not afraid of taking ownership and responsibility.

Responsibilities

• Take ownership of existing and new products and features.
• Interrogate product ideas and ensure the problem is understood ahead of the solution.​
• Analyse how people are using our products, using both quantitative and qualitative approaches.
• Help define our product strategy by gathering data and feedback from multiple sources (our customers, dealers, stakeholders, industry sources etc. etc.)
• Own the commercial aspects of your products such as ROI, while being able to demonstrate any additional value-add to the organisation.​
• Manage product backlogs and roadmaps in-line with the product strategy.​
• Act as the voice of the user, champion user insight driven product development.​
• Work closely with our technical teams to figure out what’s possible.​
• Translate complex technical issues into plain English for non-technical staff. ​
• Produce user stories, map out user journeys and build wireframes for new features.​
• Be on hand to answer any product queries that come up during development.​
• Get involved with QA and validating that product changes are implemented as expected.
• Implement and monitor metrics so that we can judge if a product change is successful.​
• Actively monitor the broader market across technology and business to inform product direction.​

Experience and Skills

• 2-5 Years’ experience in a product or related role. ​
• Practical knowledge of the product lifecycle and development techniques
• Experience leading integrations with 3^rd parties would be a benefit
• Understanding of agile development practices (and their pros and cons!)
• Strong technical background and prior experience developing products across platforms, using insights and analytics
• Strong written and verbal communication skills
• Positive, pragmatic and collaborative
• Bonus points for experience in the financial services sector (even more for car finance).​

Apply for this role

​

Job Purpose

To ensure timely and accurate administration of the company’s loan products including direct liaison with the company’s introducers and customers on the telephone and by correspondence. Ensuring accuracy at all times and that the company’s processes and procedures are followed.

​

Responsibilities 

The key aspects of the role:​

• Respond to Inbound and outbound telephone enquiries in a professional and respectable manner
• Be aware and responsive to in house service levels and key performance indicators at all times
• Maintain customer account records by recording / updating and deleting information as required
• Process and respond to all Inbound and outbound correspondence
• Updating electronic and paper filing in order at all times
• Record any dissatisfaction / satisfaction information in line with the company procedure’s 
• Build sustainable relationships with all other internal departments and field staff
• React to any procedure changes positively and proactively
• Contribute towards the team by working together to achieve the SLA requirements
• Communicate and build effective relationships with Dealerships / Area Sales Managers
• To keep up to date with the company’s products & E Learning
• To present the company in a professional manner and maintain confidentiality
• To pay due care and attention to your own and others’ health and safety at all times
• Identify and asses customers’ needs in order to achieve customer satisfaction and one call resolution where possible
• Collection /recording and processing of product or service disputes complaints by clarifying the customer's query; determining the cause of the problem and forwarding the respective information on for our complaint handling team to respond 
• Completion of outbound welcome calls
• Updating / correction / maintenance of company HPI records
• Promotion of internal retention scheme during each customer interaction where possible
• To complete all ad hoc tasks as distributed by the Senior / Team Leader

​

 Knowledge, skills and experience

• Good educational background with proficiency demonstrable in maths and English
• Computer Literate, including MS office products and Email
• Experience of working in a team in an office environment
• Knowledge of treating customers fairly (TCF)
• Awareness of current FCA regulations
• Ability to understand and comply with documented processes, policies and procedures
• Excellent verbal and written communication skills
• Adaptable and flexible
• Ability to work as part of a team but also individually
• Reliable
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines
• Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach
• Ability to accurately input and interpret data
• Professional and well presented 

Addittional Information​

• Permanent role
• Operating week: Monday to Friday 8am-8pm
• Saturday, Sunday and Public Holidays 9am-5pm (time off in lieu)
• 37½ hours per working week
• Working day: 8½ hours including one unpaid hour for lunch
• Office based role. 

​

Apply for this role

​

​Job purpose

Blue is looking to recruit an experienced Data Protection Manager to ensure its Data regulatory obligations are met. Reporting to the Chief Compliance Officer, the Data Protection Manager will provide clear and authoritative advice to the business on how to comply with its Data Protection obligations in combination with undertaking monitoring and reporting on compliance and data practices internally and the risks arising from these so that the governance structure of Blue can take any necessary decisions and actions. The person will be responsible for acting as a key source of actionable and expert advice including, carrying out staff training, supporting and championing data protection impact assessments and undertaking assurance activities. He or she will also serve as the primary contact for supervisory authorities and individuals whose data is processed by the organisation. This role requires objectivity, ability to challenge, commerciality and pragmatism to operate across the business.

​

The key aspects of the role:

Working with functions across Blue and in particular coordination with the Compliance Team in the context of Blue’s regulatory responsibilities to the Financial Conduct Authority, responsibilities will include:

​

Oversight and maintenance of a strong data protection approach:

• Maintaining and improving the robustness of Blue’s framework of data protection policies, procedures and processes.
• Setting standards and reviewing policies on an ongoing basis to ensure their accuracy, relevance and currency.
• Carrying out a programme of regular and ad hoc monitoring and reporting on data privacy compliance within the organization, including Coordinating, conducting and monitoring data privacy audits to provide clear, actionable recommendations and conclusions.
• Providing challenge and actionable advice to support Blue in meeting its data protection and privacy obligations.
• Working with key internal stakeholders in the review of projects and approaches to ensure compliance with data privacy laws, and where necessary, advising on and monitoring data protection privacy impact assessments.
• Reviewing vendor contracts (including EU model clauses) and consents needed to implement projects in partnership with the firm’s Compliance and IT functions.
• Making sure that Blue’s data protection assets and processes are up to date, effective and operational, including Data Registers, Privacy Notices and key policies and procedures.
• Responding to and advising on data subject access requests (DSARs) and other requests from individuals.

Providing information advice, raising awareness:

• Fostering a culture of data privacy across the organization by providing information and updates to management and staff relevant to Blue’s business.
• Serving as the primary point of contact for data protection queries in the business.
• Monitoring changes to Data Protection laws and making recommendations to the Board or a relevant committee when appropriate.
• Promoting awareness of data protection issues and how to deal with them in a practical and commercial way.
• Developing and delivering privacy training to raise employee awareness of data privacy and security issues, and providing training on the subject matter.

Acting as the key point of contact with the Information Commissioner’s Office:

• Serving as the primary point of contact and liaison for the ICO and other EEA Data Protection Authorities on all data protection related matters, ensuing that filing and fee obligations to the ICO are met

Collaborating with the IT function to maintain records of all data assets and exports, and maintaining a data security incident management plan to ensure timely remediation of incidents including impact assessments, security breach response, complaints, claims or notifications.

Ensuring that Blue’s IT systems and procedures comply with all relevant data privacy and protection law, regulation and policy (including in relation to the retention and destruction of data).

Qualifications

• Graduate qualification required.
• Good educational background with information technology programming and project management qualifications desirable.

• Hold at least one data protection and/or privacy certification, such as CIPP, CIPT, CIPM, ISEB, etc. (preferred) or willingness to achieve one of the above qualification within a short period of joining.
  

Experience

• Practical experience within a compliance, legal, audit and/or risk function.
• Ability to demonstrate leadership and project management experience.
• Familiarity with privacy and security risk assessment and best practices, privacy certifications/seals and information security standards certifications.
• Adequate self-awareness and confidence to acknowledge knowledge gaps and seek to fill them from reliable sources.
• Knowledge of the business sector and the organization.
• Sufficient understanding of the processing operations carried out, as well as the information systems, data security and data protection needs.
• Ability to understand and comply with documented processes and procedures.
• Previous people management experience is a prerequisite.
• Experience in developing policy and data training.
• Experience in working in an FCA regulated industry.
• Strong knowledge of EU data privacy and data protection regulation, and a good understanding of other major privacy frameworks and evolving legislation.
• Ability to work unsupervised, exercise leadership and influence change.
• Strong change and project management skills, including the ability to manage time well, prioritise effectively and handle multiple deadlines.
• Ability to undertake large, long-term projects, develop alternative methods to complete them and implement solutions.
• Ability to use independent judgement and discretion when making majority of decisions.
• Detail-oriented approach needed to recommend and implement strategic improvements on a range of data privacy and data protection issues.
• Knowledge of PC applications, including MS Office.

Interpersonal

• Ability to handle confidential and sensitive information with the appropriate discretion.
• Ability to handle information and business affairs with secrecy and confidentiality as appropriate.
• Ability to communicate effectively with the highest levels of management and decision-making within the Organisation.

• Ability to communicate effectively with data subjects, data protection authorities and other controllers.

• Adaptable and flexible.
• Unflappable.
• Excellent verbal and written communication skills.
• Excellent writing and presentation skills.
• Ability to work as part of a team.
• Enthusiastic ‘can do’ attitude.
• Ability to work under pressure to tight deadlines.
• Accuracy and attention to detail.
• Ability to establish effective working relationships and to engage with the full range of business Functions. 

​

Additional information

• Permanent / 37.5 hours a week.
• Must be able to reliably commute to office.

Apply for this role

Job Purpose - Making Motoring Simple by providing outstanding customer service

The Deal Making Team assists Team Blue by promoting a one-stop-shop service to appointed dealers and their customers. This established, fast-paced, dynamic team brokers out customer applications that fall outside of the Blue lending criteria. We are looking for customer-focused, enthusiastic, proactive, adaptable, sales-oriented people who love to always learn new things, to join our team. 

​

Who You Are

You will always go the extra mile to support and understand the needs of customers, dealers, and colleagues, leaving things better than when you found them. You take pride in your work by suggesting and facilitating better approaches, always have high energy, and love thinking outside the box to make things happen. You acknowledge that being part of a team can sometimes mean working outside of your comfort zone or job description.

​

Key Accountabilities

• Predominantly handling inbound and outbound phone calls from dealers and customers. No cold calling is required.
• Treating customers fairly by offering them the best options to assist with their financial situations.
• Taking ownership and overcoming objections by presenting positive solutions through integrity, negotiation, and collaboration. ​
• Being self-motivated, whilst working as a team to successfully achieve set targets and team service levels.
• Able to quickly and effectively multi-task, always maintaining a keen eye for detail.
• Working alongside our lending partners to deliver a great customer experience.

​

Skills, Knowledge and Experience

• Adaptable, reliable, collaborative, resilient with a pragmatic approach to business needs.
• Active listener who is open-minded and able to effectively communicate at all levels.
• Demonstrates initiative whilst still adhering to regulatory policies and procedures.
• Proven history of successfully working within a target driven environment whilst remaining customer centric.
• Motor dealership, or finance broker career background would be an advantage.

​

Additional Information

• Salary £25,500 - £27,000 – DOE.
• Permanent role covering Monday to Friday 9am-7pm (rotating shifts), also, Saturday, Sunday and *Public Holidays 9am-5pm (approx. 1 in 3, time off in lieu given).
• 37½ hours per working week, 7½ hours per day, plus one unpaid hour for lunch. 
• 25 days holiday, plus public holidays* and one birthday day.
• On-going training and development.
• Predominantly office based although remote working over the weekends and public holidays can be considered.
• Off-site parking, company cycle scheme – must be able to reliably commute as local public transport is very restrictive.
• Employees Assist Programme.
• Company pension scheme.
• Company health and life insurance.
• Employee Benefits Programme.
• Social events.

​

Apply for this role

Job purpose

This role forms part of the day to day team function to ensure timely and accurate payment and administration of all new loan products. This includes direct liaison with the introducers and customers where necessary, whilst ensuring exceptionally high levels accuracy at all times. The role holder is required to also support new and existing relationships with retailers and brokers by answering all inbound calls and admin requests in relation to dealer maintenance and enquiries. This role requires the individual to offer the best response / support to all the teams customers externally and internally.

​

Dimensions 

The key aspects of the role:

• Be a point of reference, knowledge and support for our customers.
• Being responsive to change for new processes and working alongside internal teams to aid a quick, efficient and a company compliant outcome for Blue.
• Ensure company policies are adhered to and followed.
• Working review of departmental procedures in line with policies with the ability to suggest review/change where identified.
• Engage and interact openly in monthly team meetings to overview departments projects / SLA’s and performance indicators and support the TL.
• Respond to telephone and administrative queries in a professional and respectable manner and maintain customer account records by recording/ update or deleting information as required.
• Liaising closely with other departments as necessary.
• Adhering to company policies and procedures and maintaining updated documentation.
• To keep up to date with the company’s products and policies.
• To present the company professionally and confidentially at all times.
• To pay due care and attention to your own and others’ health and safety at all times.
• Ensure all client communication is responded to within the set Key performance indicators.

​

Qualifications

• Good educational background with proficiency demonstrable in Math and English
  
• Computer Literate, including MS office products and Email

​

Experience

• Experience of working in a team in an office environment
• 1-2 years previous financial services experience preferably in a customer finance environment
• Knowledge of treating customers fairly (TCF)
• Awareness of current FCA regulations
• Ability to understand and comply with documented processes, policies and procedures
• Excellent verbal and written communication skills

​

Interpersonal

• Adaptable and flexible
• Ability to work as part of a team but also individually
• Reliable
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines
• Accuracy and attention to detail
• Professional and well presented
• Establishes effective working relationships
• Customer focused approach

​

Additional information

• Report directly to Team Leader, leadership of direct reports        

Apply for this role

​

​

About you

We're looking for intelligent and pragmatic developers (Entry, Graduate, Junior or Mid Level), who are passionate about delivering high quality software. You'll be working on multiple internal and customer facing systems, touching all areas of our business as part of a cross-disciplinary team.

​

Your responsibilities will include:

• Writing software using C#, T-SQL and web languages (HTML, CSS, etc.)
• Working with product managers and business experts to understand requirements.
• Investigating production issues and implementing fixes where necessary.
• Helping find optimal solutions to the problems the business is trying to overcome.
• Suggesting ways in which software can be used to make the business more efficient
  

​

To do a great job in this position, you should have:

• Experience writing software using C#, Python, Java or a similar language.
• Understanding of web languages (HTML, CSS, etc.)
• Good numeracy.
• Strong problem-solving skills.

​

The following are not necessary, but will make you a stronger candidate:

• Evidence of personal software projects.
• Basic understanding of T-SQL.
• Knowledge of consumer finance (Hire Purchase, Personal Loans, Credit Cards, etc.)
• Knowledge of AWS or Azure.

​

Apply for this role

​

Overall purpose of the role

This is a multifunctional role within three of our Operational teams; Customer Relations, Collections and Underwriting. You will rotate within the teams, providing support to customers and team members, maintaining the relevant in-house service levels and key performance indicators.

​

Key responsibilities and accountabilities

Customer Relations

• Respond to Inbound and outbound telephone enquiries in a professional and respectable manner
  
• Maintain customer account records by recording / updating and deleting information as required
• Process and respond to all Inbound and outbound correspondence
• Updating electronic and paper filing in order at all times
• Record any dissatisfaction / satisfaction information in line with the company procedure’s
• Contribute towards the team by working together to achieve the SLA requirements
• Completion of outbound welcome calls
• Updating / correction / maintenance of company HPI records
• Promotion of internal retention scheme during each customer interaction where possible
• Support new and existing relationships with retailers and brokers, answering all inbound calls and admin requests in relation to dealer maintenance and enquiries
• Overview of inbound complaint handling for customer service issues
• Aiming to achieve an initial mandate for payouts up to £18,000

Collections

• Ensure customer information is accurately and efficiently maintained
• Complete administrative tasks as required for efficient operation of collection and recovery activities and any other administrative requirement identified by line management
• Effectively prioritise and manage accounts received into the collections & recoveries department
• Where necessary, plan an appropriate course of action to recover outstanding payments or assets within specific timescales.

Underwriting

• Learn and understand the role of an underwriter and day-to-day responsibilities
• Handle all department workflow requests Including Emails and Phone Calls - referring to Underwriters when required
• Liaise with Underwriters and other arears of the business to resolve complex queries
• Work toward an £18,000 Underwriting Mandate
• Handle, where required, high volume queues to support the Underwriting Team.

​

Person Specification

Interpersonal

• Adaptable, collaborative, resilient, reliable dependable and persistent with a flexible approach to changing business needs
  
• Ability to work as part of a team but also individually
• Excellent planning and organisational skills
• Enthusiastic ‘can do’ attitude
• Able to work under pressure to tight deadlines
• Accuracy and attention to detail
• Establishes effective working relationships
• Awareness of current FCA regulations, there will be a requirement to study and pass the SAF (Specialist Automotive Finance) test.
• Ability to understand and comply with documented processes, policies and procedures.
• Demonstrates a sense of urgency and good work ethic
• Excellent customer service skills and awareness of the importance of the customer
• Self-motivated and comfortable working with targets and deadlines
• Pro-active with a positive attitude and drive for success
• Professionalism at all times when dealing with customers and business stakeholders

Qualifications

• Good educational background with proficiency demonstrable in maths and English
  
• Computer Literate, including MS office products and email

Experience

• Experience of working in a customer-facing team in an office environment
  
• Knowledge of treating customers fairly (TCF) and current FCA regulations would be an advantage
• Ability to understand and comply with documented processes, policies and procedures
• Excellent verbal and written communication skills

​

Additional Requirements

• Perm / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
• Rota shift work based on 8-8 weekdays and 9-5 Saturdays, Sundays & Bank Holidays (day in lieu earnt for working them)
• Permanent role with hybrid working available
• This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder
• From time to time, and within reason, you may be required to carry out tasks that fall outside of your position’s remit
• From time to time, and within reason, you may be required to work outside of your standard contracted hours
• As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
• Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

​

Apply for this role

Digital Sales Adviser 

Job Purpose

This is a multi-functional sales role selling vehicle loans direct to consumers and helping them find the right car to fit the loan. You will be responsible agreeing budgets to suit the customer, locating new vehicles through our current dealer network and managing the process through to the customer driving away a car. Working as part of a fast paced, dynamic team, the adviser must ensure that processes and procedures are followed whilst ensuring the daily workload is completed to the highest levels of accuracy.

Salary is up to £33,000 + OTE 

Dimensions

• The role offers a strong basic salary and very achievable OTE
• Follow up on warm finance application leads generated by our current partners. There are no cold calls as customers have completed an application and are expecting a call.
• Understand the needs of individual customers and balance the desire to buy the perfect car with realistic affordability.
• Work towards sales targets to achieve personal and team targets.
• Work closely with multiple departments to speak with existing customers approaching Blue regarding new finance agreements.
• Help potential customers find new vehicles to purchase and assist them through the sales process.
• Manage dealer expectations throughout the sales process being aware of relationships with the external sales team.
• Assist the team leader in developing process by providing feedback

Knowledge, skills and experience required

• Essential customer focused telephone experience, preferably from a sales environment.
• A  good knowledge of car brands, makes and models is very helpful to be successful in role. 
• Good  educational background with proficiency demonstrable in maths and English
• Excellent verbal and written communication skills
• Experience of working within a team in an office environment
• Computer Literate, including MS office products and email
• Awareness of current FCA regulations, there will be a requirement to study and pass the SAF (Specialist Automotive Finance) test.
• Ability to understand and comply with documented processes, policies and procedures.

Additional information

•       Perm / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
•       Current shift pattern of 9 – 5.30pm Monday to Friday, with a late shift of 10.30 till 7pm and 9-5pm Saturdays. Potential for rota shift work based on 8-8 weekdays, Sundays & Bank Holidays (day in lieu earnt for working them) based on regional requirements.
•       Able to reliably commute to office as this is an office based role. 

Apply for this role

Job purpose

This role is part of a team that ensures timely and accurate administration of finance loan products. This includes processing applications online, liaising with customers and colleagues and dealing with queries. Ensuring accuracy at all times, and that the company's processes & procedures are followed.

​

Dimensions

• Underwrite referred deals to policy and mandate
• Make confident decisions in line with business rules and processes
• Manage ‘more information’ queries
• Investigate potential frauds, PEP and sanctions matches
• Verification of the completeness and accuracy of credit proposals
• Keep electronic and paper filing in order at all times
• To keep up to date with the company’s products
• To present the company in a professional and confidential manner at all times
• To pay due care and attention to your own, and others’ health & safety at all times

​

Knowledge, skills and experience required

Qualifications:

• Good educational background with proficiency demonstrable in Math’s and English
• Computer literate, including MS office products and email

Experience:

• Experience of working in a team in an office environment
• Ideally 1-2 years previous underwriting experience - preferably in a consumer finance environment
• Knowledge of TCF
• Ability to understand and comply with documented processes and procedures

Interpersonal:

• Adaptable and flexible
• Excellent verbal and written communication skills
• Ability to work as part of a team
• Excellent planning and organisational skills
• Enthusiastic 'can do’ attitude
• Able to work under pressure and to tight deadlines
• Accuracy and attention to detail
• Professional and well-presented
• Establishes effective working relationships
• Customer focused approach

​

Additional information

• Perm / 37.5 hours a week (8.5 hours per day inc. 1 unpaid hour for lunch = 7.5 hours a day)
• Able to reliably commute to office
• Standard office hours however, 1 weekend in 4 may need to do a Saturday 9-5 (day in lieu earnt for working them) and occasional bank holidays throughout the year

Apply for this role