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Data at Blue

The Technology department at Blue is organised around four main functions, which collaborate closely and exist to service the rest of the business.

Data - this team is responsible for managing SQL Databases, analysing, and optimising data, to support Blue’s applications and organisational decision-making.

Change – this team is dedicated to improving systems, processes, and innovation by utilizing effective project management and coordinating change.

Development - this team develops and supports all the technology application solutions at Blue.

Infrastructure and Support - this teams designs, supports and secures Blue’s IT infrastructure as well as providing technical endpoint support to the business.

Overall purpose of the role

Data is a critical asset at Blue, driving fast and accurate decision-making in our lending business. At the core is our data warehouse – a reliable single source of truth enabling effective business intelligence.

This role supports the development, optimisation, and maintenance of the data warehouse and reporting systems to both internal and external customers. Collaborating with the Head of Data Architecture and stakeholders, this role would be ensuring data accuracy, accessibility, and alignment across Blue.

With expertise in SQL, Power BI and SSRS, the role enhances reporting capabilities, delivering insights that empower informed, strategic decisions and help the business adapt to evolving demands.

Key responsibilities and accountabilities

Reporting

• Work closely with business users and developers to gather requirements and request system updates
• Enhance the existing Power BI data layer to support new requirement and self-server analytics
• Enhance and create new dashboards / reports to provide an intuitive user experience and data is presented in a visually appealing way
• Be the Power BI expert and train end users how to create and maintain reports / dashboards for their own departments
• Maintenance of existing operational SSRS reports and further report development where required
• Build, test and where appropriate own the regular data feeds / reports provided to regulatory bodies, funders and other internal parties
• Produce adhoc data extracts to agreed specification for internal and external parties
• Ensure that all report code is optimised for performance and scalability

Data Warehouse

• Maintain accurate and up-to-date configuration information within the data warehouse.
• Monitor data for accuracy and consistency, working with the business to resolve any issues.
• Collaborate with the Head of Data Architecture to update and improve core data warehouse functionality.
• Ensure appropriate data warehouse data dictionary documentation is in place and kept up to date

General

• Maintain clear and comprehensive documentation on processes.
• Participate in cross functional team developments and data strategy discussions to ensure reporting and data requirements are considered at the outset of any change or project

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Compliance and regulation 

Develop and maintain a full understanding of the Company’s compliance requirements (including the Financial Conduct Authority’s Conduct Rules) and act in accordance with the standards, instructions in, and the spirit of those requirements.

Take responsibility for ensuring that personal data within your remit is handled lawfully, fairly, and in line with the company’s data protection policies and procedures. Collaborate with the Data Protection Officer to ensure compliance with data protection standards, guidelines, and principles, acting in a manner that upholds these requirements while supporting the DPO’s overall oversight responsibilities.

For customer data, ensure it is processed securely and in accordance with data privacy obligations to protect the rights of individuals. For employee personal data, handle it with strict confidentiality and in compliance with employment and data protection legislation.

Act to deliver good outcomes for our customers and understand how this requirement specifically applies to your role at Blue.

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Person specification

Qualifications

• A degree or relevant work experience in a numerate or analytical subject (e.g., Mathematics, Statistics, Computer Science, Economics, Physics, Engineering, Accounting, Finance).

Experience

• Proven experience working with SQL Server 2016+, including collating business requirements from users at all levels.
• Experience obtained within the UK consumer lending environment, preferably in automotive finance.
• Strong understanding of the UK regulatory environment, including FCA guidelines is desirable.
• Strong background in Power BI, including data modelling (Power BI Desktop) and report/dashboard design (Power BI Web) to enhance user experience.
• Experience working with SSRS for developing and managing reports.
• Solid experience in statistical analysis, applying techniques to interpret data and derive actionable insights.
• Strong commercial mindset and business acumen, applying data insights to drive strategic decision-making.
• Ability to coach and mentor colleagues across the business in Power BI and Excel, ensuring best practices for data input and data quality to support business growth.

Technical Skills

SQL & T-SQL:

• Experience writing queries against OLAP and OLTP data structures to produce efficient queries that are suitably optimised.

Power BI:

• Expert in Power BI Desktop for data modelling and Power BI Web for interactive reports.
• Experience in Power Query for data transformation and manipulation before loading into Power BI.
• Act as the Software Expert in the business for Power BI with the ability to Coach and Mentor staff across the business to utilise the product.

Excel:

• Expert level with pivot tables, VLOOKUP, complex formulas, and data analysis tools.
• Able to train and coach staff in advanced Excel techniques.
• Programming Languages: Working knowledge of SAS, R, or Python (desirable but not essential).

Other Tools:

• Experience using SSRS for reporting and SQL database management.

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Interpersonal & Communication Skills

• Excellent communicator, able to present complex technical data in an understandable way to non-technical stakeholders.
• Strong interpersonal skills, able to build and maintain relationships at all levels.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Comfortable identifying and raising issues, particularly when customer outcomes may be affected.
• Strong service focus, committed to delivering high-quality user experiences for internal and external clients.
• Demonstrates a sense of urgency, strong work ethic, and commitment to high standards.

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Personal Attributes

• Resilient, able to handle setbacks and return to a high level of performance quickly following setbacks.
• Solution-oriented, proactive in identifying and addressing technical challenge, even under tight deadlines and shifting priorities.
• Passionate about process improvement, implementing best practices, and driving automation solutions.
• Ability to manage competing priorities and deadlines without compromising quality.
• Committed to ensuring data quality and governance, encouraging best practices in data entry and management across the business.
• Adaptable and open to learning new technologies and approaches to meet evolving business need.

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Additional requirements

• The role requires flexibility to occasionally work outside standard hours for system maintenance, updates, or in response to critical incidents, ensuring business continuity and minimal disruption to services during non-business hours. This may include responding to critical incidents or carrying out essential maintenance to meet the demands of the business. Your flexibility will be key to maintaining the stability and responsiveness of infrastructure services, ensuring that operational requirements are met effectively at all times.
• This role requires working collaboratively with teams around the business and as such is required to be in the office a minimum of three days a week.
• This document is neither contractual nor exhaustive and may be amended to meet the needs of the business. Where possible this will be done in consultation with the job holder.
• As part of your on-going development, you may be required to undertake training in order to meet the requirements of your role.
• Due to our remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

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Apply for this role

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Compliance at Blue

The Risk Department at Blue is organised around five principal risks (Operational Risk, Regulatory Risk, Financial Crime, Data Protection, and Legal) and is led by our Chief Risk Officer (SMF16/17). The department operates independently as a second line of defence, however, works collaboratively with first line areas across the business to provide oversight, challenge, advice, and assurance, in relation to the key business objectives, and in line with the Blue Motor Finance ‘beliefs’ (values).

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Overall purpose of the role

This is a second line role, and its focus is to support the embedding and ongoing development of the risk management framework and supporting RCSA processes at Blue, with a particular focus on operational risk management and KRI reporting, providing an appropriate balance of support, guidance, and challenge to achieve regulatory compliance, operational effectiveness, and good customer outcomes. Reporting to the Chief Compliance Officer, you will be required to support the embedment and ongoing maintenance of the Operational Risk Management Framework and supporting risk registers. 

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Key responsibilities and accountabilities

• To support the Chief Compliance Officer in the implementation of the Operational Risk Management Framework and supporting standards and RCSA risk tools.
• Support operational risk engagements with the Blue 1LOD to ensure that the risk management framework is embedded, with particular focus on risk and control management, control testing, and risk event/breach management.
• Liaise with first line business areas to ensure that you understand key processes and how controls support the achievement of operational risk prevention, identifying gaps and weaknesses that need to be addressed.
• To provide challenge, advice, and guidance to the 1LOD at Blue around products, processes, and services, and ensure that risks are identified, assessed, mitigate/managed/accepted, and monitored by the 1LOD.
• Observe and champion Blue’s code of conduct and the FCA’s Conduct rules including demonstrating the expected behaviours to deliver good outcomes for customers. 
• Liaise and partner with Compliance, Financial Crime, Data Privacy, and Legal colleagues within the 2LOD, to ensure when their expertise is required in relation to 1LOD interactions, this is organised, and all SMEs are present for key discussions and decisions.
• Support operational risk reporting where requested.

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